Skull and Bones

NAVAL COMBAT OPEN-WORLD SURVIVAL GAME
UBISOFT SINGAPORE | 2024 | PS5, XBOX X|S, PC, LUNA

As the Production Owner for start-to-end delivery of Mid-Season Updates (1.3, 1.4, 1.5, 1.6, etc.):

Defined key objectives, deliverables, and realistic timelines for the full scope of changes
Maintained regular communication with Producers/Directors on expectations
Drew on community sentiment and data analytics reports to deliver targeted gameplay improvements
Coordinated the execution of all changes project-wide in relation to the title update
Assumed role of a Project Closer to ensure successful burndown ahead of release deadline
Coordinated with QC & Release Managers to ensure quality & smooth 1st party compliance validation
Ensured completeness and clarity of player-facing patch notes

Concurrently, as a manager of a development team:

Lead a senior development team of 15 members in leading gameplay design and implementation
Lead a second senior development team of 8 members in leading UIUX design and implementation
Own the gameplay feedback process for the project and coordinate resolution efforts project-wide
Engaged with top community players in sharing insights into the feedback process
Work with top leadership in prioritizing project priorities and developing long-term roadmaps
Work closely with Game Director to transform design requirements into playable features
Work with project closers & compliance to ensure successful delivery of Skull and Bones' launch builds
Manage growth and performance of 19 direct reports across two teams (including Leads/Directors)
Developed JIRA Automation & Microsoft Workflows integrations to automate routine processes
Shared future plans and updates on player feedback through a public livestream

Aug 2023 - Oct 2023

Owned the gameplay feedback process for the project and coordinate resolution efforts project-wide
Redefined topic ownership processes for the project, leading to clear ownership of features
Led a new mid-senior development team of 15 members in upholding gameplay quality standards
Established and introduce Agile development processes within the team
Transformed high-level project requirements into quantifiable team deliverables
Managed 14 direct reports in the team
Co-represent studio's Sea Sports Club

Apr 2022 - Aug 2023

Led a creative & engineering team of 32 members to deliver UX design and UI & Gameflow features
Collaborated with local teams, 4 co-dev studios and 2 off-site partners worldwide to deliver content
Developed realistic timelines and roadmaps to ensure milestone timelines are met
Planned deliverables through a micro-waterfall, macro-agile strategy to support all project UIUX needs
Eliminate blockers and accelerate development across functional teams within the project
Optimized velocity by proactively spearheading improvements to team & project-wide processes
Flagged manpower shortages and employed innovative solutions to alleviate resource constraints
Identified delivery risks and adapted plans to eliminate impediments
Assimilated new team members to processes & standards by facilitating the onboarding process
Organized regular team activities and events to improve team health and maturity
Wrote C# scripts to automate development processes in the absence of a technical tools designer
Selected to be part of the Ubisoft Graduate Program for Project Management
Represented studio and job family to be featured as an interviewee for Ubisoft's Graduate Program
Initiated the redevelopment of regular studio presence at DigiPen student presentations
Awarded the studio's Pillar Awards for #CARE in recognition of curbing burnout and building camaraderie

Owned the design, implementation, and polish of 9 main story contract quests (Scurlock's Arc)
Maintained the backlog, time estimates, and production visibility of contract quest tasks
Improved the velocity of quest production by dealing with cross-team dependencies
Devised creative and technical solutions to solve issues across quest & gameplay teams
Onboarded new team members from local & overseas studios
Planned & executed studio-wide events including anniversary and the game's Beta celebrations

Designed and implemented main story and onboarding contract quests in-game
Devised guidelines for categorization and standardizations across contract quests
Initiated and drove discussions for novel design proposals involving multidisciplinary teams
Coordinated design topics with technical team to fulfill contract quest needs
Onboarded new team members & created video tutorials for future reference
Established documentation standards to improve visibility on task dependencies and status
Facilitated focus group discussions for studio improvements

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